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Welcome to Matamata Veterinary Services Small Animal

WHY CHOOSE US?

Our Small Animal Team is dedicated solely to the excellence in care of your pets.

The level of knowledge and experience within this team, coupled with excellent equipment and facilities, ensures you will receive top class service and patient care.

Our veterinary nursing team are all qualified and are dedicated to making your pets’ visits and stays as comfortable and enjoyable as possible.

Along with veterinary care, we have pet products and food to help you take the best care of your animal. We are happy to advise you and answer any queries you may have concerning the care and welfare of your pet.

We love our own pets as much as you love yours. If you want the best care for your pets, you have come to the right place.

 

BEST PRACTICE

MVS Small Animals is a BESTPRACTICE Accredited practice and have been since 2012. The NZ Veterinary Association BESTPRACTICE Scheme is the only voluntary accreditation programme for veterinary clinical practices in New Zealand and promotes a high standard of professionalism and service.  Every 2 years the practice is audited by an independent auditor and the programme focuses on ongoing evaluation of the practices standard protocols for maintaining a high level of excellence in surgical, medical, diagnostic and nursing fields.

For pet owners this means we are dedicated to providing you with consistently high standards for care including anaesthesia, pain relief, vaccination protocols, facilities, medicines and education and training of staff.

 

CONTINUING PROFESSIONAL DEVELOPMENT

The sciences of medical diagnoses and treatment are expanding at an exponential rate. To ensure the services being provided are modern and appropriate, MVS Veterinarians and Nurses regularly attend training and courses both in New Zealand and overseas. This enables our veterinarians to provide you with the best options and choices for your companion animals.

 

Professional development is not just about attending conferences and courses however. It is about continually striving to provide the best care possible. To enable our staff to achieve this goal MVS Small Animals provides a library of resource material and access to on-line learning and information. This continual development of knowledge and staff ensures that options available at MVS Small Animals are both broad and up to date.

 

TESTIMONIALS

 

I just wanted to send a thank you for everything you have done for Albie and our family. He has left a very big hole in our family and will be greatly missed. Your team has been so supportive throughout the last 12 weeks, and we can’t thank you enough for helping us to have that precious extra time with him. Unfortunately, it took him getting sick to give us a reminder of just how important he was to us, but I have felt better knowing that he has been showered with love these last few weeks. 

Your support and care is so greatly appreciated. 

 Many Thanks Emma and the McIver Family

 

Six months ago, we took our dog Brian to MVS Small Animals with what we thought was an infection. The attending vet, Susan suggested referring us to an Oncologist in Auckland who later confirmed that he had Lymphoma. Thanks to Susan no time was wasted. We decided to try chemotherapy as it is given to pets in a diluted form to avoid unpleasant side effects thus affording them quality of life.  It would have been impossible for us to have driven to Auckland weekly for chemo sessions but fortunately for all of us, Susan was prepared to take on Brian’s medication and the Oncologist at ARC clinic agreed to help when needed. 
The staff got to know Brian very well and it was obvious that they genuinely cared about him. It is to their credit that he strolled into the clinic relaxed and happy waiting for his special treats when his chemotherapy was administered. 
Their professionalism, kindness and empathy helped Brian and us through a very difficult time. We will be forever grateful to MVS Small Animals for giving us six more wonderful months with our beautiful boy.
Martin & Diane

 

“Just wanted to say, I have been in for a few things with my pup in the last 6 months and every time I come in, you all have been so amazing and friendly.  My dog is always feeling relaxed around all the vets and can see all the compassion your team have for animals.  This has brought a smile to my face for a stressful time with a sick pup.   So grateful to have an amazing local vet for my precious puppy!”

Abigail Dawn

 

“Thank you so much for your amazing service always. Especially going that extra mile to make sure our fur babies were able to be cared for during all of the levels of lockdown. We very much appreciate your kindness and thoughtfulness always”

The Burnell family.

 

“I have been having problems with my Labrador Archie’s ears since he was born 4 years ago and have been to numerous different vets and specialists. Since coming to the Matamata Vet Services small animals over a year ago, nothing has been a problem and the care and effort put into Archie has been amazing!! The communication from the staff and timely effort with appointments has been outstanding. Archie’s ears have improved significantly, and he is now a happy dog. Thank you for your amazing service and I highly recommend”.

Kaye

 

TERMS OF TRADE/FINANCE OPTIONS

All accounts are payable at the time of consultation, unless a prior arrangement has been made.

We accept VISA, Mastercard and have VetCare finance options available.



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